Before calling, emailing, or visiting our office on behalf of a student, please ensure that the student has identified you as a designee via the Online FERPA Privacy Waiver in the Student Administration System, and that you have your assigned access code available. If you have not been assigned an access code, you will need to ask the student to complete the Online FERPA Privacy Waiver and name you as a designee in order for University staff to be able to speak with you. Information regarding FERPA and the privacy waiver is available here.
An e-mailed question is most quickly answered when it includes all pertinent information, such as student University ID(s) and a thorough description. Please do not include sensitive information such as social security numbers, credit card numbers, or bank account numbers. Client Service Representatives will not ever need, nor will they ever ask for this type of information. Please email us at Bursar@uconn.edu.
Phone or Fax
Our client service staff is available by phone at (860) 486-4830 between 8 a.m. and 5 p.m. (EST), Monday-Friday. You may also reach us via FAX at (860) 486-5234.
Stop in and See Us
Our campus address is Wilbur Cross Building (WCB) on the 1st floor. Walk-in hours are between 8 a.m. and 5 p.m. (EST), Monday-Friday.
Our mailing address is:Office of the Bursar
233 Glenbrook Road, Unit 4100
Storrs, CT 06269-4100
All payments via mail, should be sent to this address. Checks should be made payable to “The University of Connecticut” and must indicate the student’s ID number or NetID to ensure proper posting.