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Tuition Collections Office

 

Collections Office

We Are Here to Assist You!

  • The Collections area of the Bursar’s Office assists students who have left the University of Connecticut and still have outstanding charges on their accounts.  We are here to assist you with ways to handle inquiries regarding past due tuition balances. 

    If you leave the University of Connecticut and have unpaid charges on your account, your account is moved into collection status, at which time a financial hold will be placed on your account.  Any requests for transcripts, readmission, and credit clearances will be denied until the delinquency has been resolved.

    Ways to have the hold removed:

    1. Call collections to make payment arrangements.  Although we do not permit installment payment plans there are a number of ways to pay your account. Please click here to see our many payment options.

    2. If you had financial aid that was not posted to your account, please contact the Financial Aid office.
    3. If you were expecting tuition assistance from a department, please contact that department for assistance.
    4. If you believe you were charged for classes you did not take, please contact the appropriate Dean’s Office regarding your registration.

     

    Staff members are available to assist and answer inquiries by phone at (860) 486-4830, by email at collections@uconn.edu, or in person.  Students who currently have an account that is in the Collection's Office are encouraged to contact our office immediately.

    The Collections Office staff consists of trained professionals who are available to discuss your financial difficulties and recommend repayment options. 

    All files are confidential and cannot be discussed with a third party without your permission.

    The office is located in the Garden Level of the Wilbur Cross Building, Room 011.

    Office hours are 8 am – 5 pm Monday through Friday.

Collection Agencies

  • In addition to in house collections efforts, the University also utilizes the following external collection agencies:

    NCO Financial Systems        Phone:  (888) 899-1591

     

    Conserve                                Phone:  (800) 724-4439