Frequently Asked Questions on the University of Connecticut Installment Payment Plan

• Q. What if an Authorized User forgets their password?
  A. Authorized Users who forget their password should go to the Payment Plan website and click on the Password Hint option and select the option to receive an email with the password. If you did not bookmark the login page please refer to the original e-mail you received when your student authorized you as a user.

  Q. What happens if I enroll after the first installment is due?
  A. You may enroll, however, because the due date for the first installment has passed, those wishing to enroll after July 15 will be required to make their past due payment at the time of enrollment using the payment plan website.

  Q. Who can enroll in the installment payment plan?
  A. Any matriculated student in an undergraduate, graduate or professional program at UConn

  Q. When can we begin signing up for the installment payment plan?
  A. Enrollment for the Fall payment plan is expected to begin on June 25th and enrollment for the Spring payment plan is expected to begin on November 25th.

  Q. How much does it cost to enroll in the plan?
  A. The enrollment fee is $35 per semester and it is spread out over your four payments.

  Q. How do you access or sign up for the plan?
  A. Enrollments are “self-service” by logging into your PeopleSoft student account and navigate to Self Service > Student Center - then scroll down to the Finances section and click on the UConn Payment Plan link.  Use your Student ID number and password to log into the Payment Plan.

  Q. Can I let someone else set up and manage my payment plan for me?
  A. Yes.  Once in the Payment Plan site you may grant payment plan access to one or more authorized users such as a parent.  However, they will have a separate login and password which they will receive via e-mail.
  
  Q. Is there a late fee for late installment payments?
  A. Yes.  A late fee of $25 applies to each late installment payment

  Q. How do I make my installment payments?
  A. There are three ways to make your payments. 

  1. You may pay online by e-check while inside the payment plan site. 
  2. You may pay online by credit card through the normal PeopleSoft self-service page (2.5% convenience fee applies)  
  3. You may send a check to the University of Connecticut, 233 Glenbrook Rd, Unit 4100 Storrs, CT 06269 or you may mail payments to your regional campus bursar’s office.  Please be sure to always put your Student ID on the memo line of the check.

  Q. What is the cutoff date for enrolling in the plan?
  A. Students may enroll as late as the 10th day of classes, however, all previously scheduled installment payments will be due upon enrollment.  In general, students should enroll prior to August 1 (fall) and January 8 (spring) to avoid Bursar Holds.

  Q. Will I be notified if my or my child’s fee bill changes?
  A. Yes.  The plan automatically sends out e-mail notifications concerning changes in your fee bill and the impact on your payment plan.  This eliminates the risk of under-budgeting or over-budgeting.

  Q. Do I need to keep adjusting my payment plan for new charges or credits applied to my account?
  A. No. As new charges and credits are applied to your fee bill, the remaining installments will automatically be recalculated and you will be notified by email.

  Q. Can charges from prior semesters be included in the payment plan?
  A. No. Charges from a prior semester or summer term must be paid beforehand.

  Q. Can a student have more than one payment plan?
  A. No.  A student can have only one payment plan but may grant access to other users to review or make payments.
  
  Q. Can I still set up an installment payment plan through Tuition Management Systems?
  A. No. This new payment plan will replace the former TMS plan.

  Q. Does the enrollment fee include life insurance for the tuition payer?
  A. No.  Unlike the TMS plan there is no life insurance component under this plan

  Q. TMS used to have 5 payments.  Why are there only 4 payments in the new plan?
  A. There are two reasons.  First, we wanted to eliminate the previous confusion associated with setting up your budget before receiving your fee bill.  Secondly, the 4-payment plan means you don’t have to come up with so much money so early.  Compare the cash flow below for a $5,000 budget plan:

  Old Plan	Payment	Total	New Plan	Payment	Total
  (5 Payments)	Due	Payments	(4 Payments)	Due	Payments
  June 1	$1,000	$1,000	June 1	$0	$0
  July 1	$1,000	$2,000	July 15	$1,250	$1,250
  Aug 1	$1,000	$3,000	Aug. 15	$1,250	$2,500
  Sept. 1	$1,000	$4,000	Sept. 15	$1,250	$3,750
  Oct. 1	$1,000	$5,000	Oct. 15	$1,250	$5,000