How to Become a New Merchant Department

The university supports the acceptance of credit cards as payment for goods and services to improve customer service, bring efficiencies to UConn’s cash collection process, and increase sales volume of certain types of transactions.  Any department interested in accepting credit card payments must request a merchant account number through the Bursar’s Office.

The decision to open a new merchant account is based on many factors including the impact on receivables, customer service and convenience, cost, the volume of expected activity, etc.  Interested departments should complete the “Application to Become a Merchant Department” and read the policy “Opening a Merchant Account for Credit Card Acceptance”.  The application will be reviewed and the applicant will be contacted by Cash Operations.

Departments interested in accepting credit cards must also comply with industry standards governing credit card transaction processing, specifically Payment Card Industry Data Security Standards (PCI DSS). These standards were developed by the PCI Security Standards Council, a global organization founded by the five major credit card companies with the intent of producing, maintaining, and educating merchants on standard practices and procedures to transact credit card business securely.  PCI training and information can be found at