Beginning July 1, 2017, the Student Disbursement Office will only process paper refunds on Wednesdays and credit card refunds on Thursdays. The office will process direct deposit refunds Monday through Friday. We strongly encourage students to enroll in direct deposit online through student administration system to avoid any delays.
If you have a payment that has been posted to your fee bill and there are future charges listed on your account, the payment will be applied towards those charges before any refund can be issued.
- For example, if you have a credit balance on your Fall 2020 fee bill, and your Spring 2021 fee bill has already been released, the credit will apply to your Spring 2021 fee bill charges first before a refund can be issued.
- If the money is applied towards the Spring 2021 charges, and if you are relying on financial aid to pay the remaining balance, you must wait for the spring financial aid to disburse before a refund can be issued.
- Effective April 7, 2021, the Office of the Bursar is no longer able to mail refund checks to addresses outside of the United States. If you are expecting a refund and have an international mailing address, please either change your mailing address in PeopleSoft to a U.S. address, enroll in direct deposit, or request your refund be sent by international wire.
You can receive your refund by direct deposit into your checking account if you have enrolled for this service. Please go to our Direct Deposit Website for full details.
Online Refund Request Form
Refunds for excess financial aid are processed automatically but only after your financial aid has disbursed to your account. Use this online form only if you have a credit balance that was not caused by excess federal financial aid. Check requests require three (3) business days to process from the time the request is received by the Office of the Bursar.
Note: Refunds will be issued to the payment method that caused a credit balance, there are no exceptions to this policy. Refunds will be issued by credit card, paper check, or by direct deposit into your checking account if you have enrolled for this service.
You will receive an email when your refund has been processed. It will also appear in the “Refunds” section of your Student Administration online fee bill. All regional campus refunds are mailed directly home to the mailing address that is on file in your Student Administration Account. If your refund is a direct deposit, you should check your bank account to ensure your bank has processed it. (Note: timing of deposits may vary slightly depending on your bank.)
Students who are picking up a check at the Office of the Bursar must present a photo ID.
To request a refund, log in to the Student Administration System and follow the refund request instructions.
Refund by International Wire
The Office of the Bursar is happy to offer refunds by international wire through Western Union GlobalPay for Students. If you are due a refund from your University fee bill and are unable to receive the funds by direct deposit to a U.S. bank account, you can now request a refund be sent by wire to your international bank account.
Once you reach the website, input your reference number from your original Western Union payment so the refund can go back to that originating bank account. If you did not pay through Western Union, leave the field blank before clicking Confirm. Please make sure to use your UConn email address in the student email section. All requests with a non-UConn email will be rejected. Click through the prompts and input your home currency, payee details, and banking information.
The Office of the Bursar Student Disbursements team will receive your request, review your account, and approve the refund as applicable. Please allow 3 – 5 business days from when you submit your request until you see the refund reflected on your University fee bill.
Please note: Any overpayment from an international payment that exceeds $2,000.00 will be returned to the originating account.