Request to Sell Good or Service

Effective 08/01/2025, departments wishing to sell a new good or service must submit a request form.  The request must be fully approved before a department may begin selling the good or service.   The request must be submitted regardless of where or how goods/services will be sold (Marketplace, through a vendor system, in person, etc.) or what payment methods are accepted (credit card, cash, check, etc.).

Guidelines for Selling Goods & Services

Cash Operations, jointly with several other departments, developed guidelines for selling goods and services at the University.  Please review the guidelines when considering to sell a new good or service.  Departments selling existing goods and services should also review the guidelines and ensure they are being followed.  It is best practice to review the guidelines at least annually to ensure continued adherence.

Cash Operations oversees  the depositing of all incoming University funds including cash, check, wire, electronic fund transfers, and credit card.  Our office is responsible for reconciling KFS depositing eDocs to funds received in the bank and Core-CT.  Visit our Receiving and Depositing Funds page for more information.

Quick Links

Cash Operations and Accounts Receivable Knowledge Base

Cash Handling Basics

Change Order Requests

Change Fund Request Form

Change Fund Adjustment Request Form

Over/Under Form

Short Term Advance Approval Request

Vendor EFT Info Request Form

Any staff involved in their department’s cash collection process is required to complete the Cash Handling Training annually. “Cash” includes coin, currency, and check.  The training is typically rolled out in the Fall with completion required by 12/31.  Cash handling training covers the principles of proper cash handling, how to protect and accurately record University assets, and information on any new or changing processes.

The training is available through the Learning@Work platform for all staff.  Student employees who require the annual training will be able to access through HuskyCT.  Staff who does not successfully complete the training by the annual deadline will have their access to depositing eDocs in KFS revoked.  To regain access, you must first complete the training and then submit an Enterprise Financials Access Request form for “KFS Funds Depositing”.  This request will not be approved until successful completion of the training.  New hires who will have cash handling job functions must take the training before they will be granted access to depositing eDocs as well.

Cash Operations manages the University's centralized credit card system, TouchNet Marketplace.  Marketplace allows departments to open an online storefront to accept credit card payments securely online from their customers.  In-person card options are also available.  Interested in joining Marketplace?  Contact marketplace@uconn.edu and we'll get you started!

Learn more about UConn Marketplace

Staff Log-In to Marketplace

Go to UConn Marketplace

Go Cashless with Marketplace

QR Code Capability

Commonly Used Storefronts:

Pay Rent

Pay National FDC Program Invoice

Office of the Bursar Cash Operations processes the disbursement of outgoing vendor invoice payments approved by Accounts Payable.  International wire payments are processed on Wednesdays.  All other disbursements are processed on Tuesdays and Thursdays. Invoices must be approved prior day to be included in the disbursement run.  Any additional questions may be directed to APDisbursements@uconn.edu.

• An invoice is created in HuskyBuy by either the department or Accounts Payable.
• Once the invoice is fully approved in HuskyBuy, the payment request will process overnight to KFS and will pay out with next disbursement date.  If the invoice has a future due date, the payment will disburse the week of that due date.
• Cash Operations processes accounts payable disbursements on Tuesdays and Thursdays.   All invoices approved by end of business day Monday with a due date of Wednesday or earlier, will be issued on Tuesday.  All invoices approved by end of business day Wednesday with a due date of the following Monday or earlier, will be issued on Thursday.
• Checks marked for Special Handling are typically available for pick-up at Cash Operations Thursday afternoon if issued on a Tuesday, or Monday afternoon if issued on a Thursday.
• Please note, international wires are processed on Wednesdays only.  Invoice must be routed to Cash Operations wire group in HuskyBuy by noon on Tuesday.

The University of Connecticut offers the following payment methods for our suppliers.

ACH – All outgoing ACH payments are processed through Bank of America Paymode-X.  To enroll, suppliers need to contact Paymode directly at 1-800-331-0974 Mon – Fri. 8-5 pm EST or by email at enrollment@paymode-x.com.

Virtual Payables – Suppliers can enroll to be paid through virtual payables (ghost credit card) by contacting Paymode at 1-800-331-0974 Mon – Fri. 8-5 pm EST or by email at enrollment@paymode-x.com.

Check – Any supplier who is not enrolled for one of the above electronic payment methods will be paid by paper check.

International Wire – Payment can be made to foreign bank accounts in the vendor’s home currency.  More information can be found on our Departmental Domestic and International Wire Transfer Procedures.

Wire Form

Please note, suppliers who are individuals currently can receive payment by check, direct deposit, or international wire when applicable.  To enroll for direct deposit, please contact apdisburesments@uconn.edu

The University of Connecticut escheats outstanding disbursement checks per Connecticut State Statute 3-62a and guidelines set by the State of Connecticut Unclaimed Property Division.  To see if you have a disbursement which has been escheated to the State of Connecticut, please visit the CT Big List.  As of today, all uncashed refunds from 3 years ago and prior have been escheated to the State of Connecticut.

When will the payment be processed?  International wires are initiated on Wednesdays.  Invoice must be approved by noon Tuesday.  All other disbursement payment methods (check, ACH, virtual payables) are initiated on Tuesdays and Thursdays.  Invoices must be approved by end of prior day to be included in the disbursement process.

Why hasn't the vendor's invoice been paid yet?  First, make sure the invoice has been submitted in HuskyBuy.  If it has, check if the invoice doc has a Payable status in HuskyBuy.  If it does not, then it likely is not fully approved.  Check to see what approvals still remain.  If the invoice has been fully approved and is marked as Payable, check the due date.  The payment will not go out until the week of the due date.  Keep in mind Cash Operations processes disbursements on Tuesdays and Thursdays only.

The vendor says they did not receive their check payment.  Now what?  Confirm that the remit address used on the invoice is correct and matches to the address on the vendor's invoice.  Please email APDisbursements@uconn.edu to request the check be reissued to either the same address or note if it needs to go to a different remit address.  We do ask the vendor to wait at least 2 - 3 weeks to ensure it is not delayed due to mail services before we reissue payment.

The vendor wants to receive payment directly to their bank account. How can we set that up?  The University has partnered with Bank of America Paymode-X for our outgoing vendor ACH payments.  Utilizing the bank's service enhances the security of the vendor's banking information.  Please have the vendor contact Paymode directly at 1-800-331-0974 Mon – Fri. 8-5 pm EST or by email at enrollment@paymode-x.com. to enroll to receive ACH payments from UConn.  The only exception is if the vendor is an individual, in which case please contact APDisbursements@uconn.edu for additional information.

The vendor says they did not receive the full amount that was due.  Why?  First confirm the amount on the HuskyBuy invoice is correct.  If it is not, contact Accounts Payable.  If it is the correct amount, ask the vendor if they are enrolled for Paymode-X Premium ACH payments.  Premium ACH payments have a 1.5% network fee, so the amount received by the vendor will be 1.5% less than what UConn initiated. Vendors do have the option to enroll in Basic ACH, which has no fee.

Cash Operations processes all outgoing student and parent plus refunds as well as posts payments to student fee bills.  Additional questions on student refunds can be directed to studentdisbursements@uconn.edu.  Additional questions on student fee bills can be directed to bursar@uconn.edu.  

Cash Operations processes all outgoing student and parent plus loan refunds. We highly encourage students to enroll for direct deposit for their student refunds.  Direct deposit refunds are processed daily and check refunds are processed on Wednesdays and mailed directly to the student's mailing address in Student Admin.  We also can send student refunds via international wire if the student is not in the United States.  More information on student refunds can be found on our Refunds webpage.

For questions, please contact studentdisbursements@uconn.edu.

The University of Connecticut escheats outstanding disbursement checks per Connecticut State Statute 3-62a and guidelines set by the State of Connecticut Unclaimed Property Division.  To see if you have a disbursement which has been escheated to the State of Connecticut, please visit the CT Big List.  As of today, all uncashed refunds from 3 years ago and prior have been escheated to the State of Connecticut.

Cash Operations posts payments received in the mail for student fee bills.  Information on accepted payment methods can be found on the Payment Methods webpage.  For general questions on student fee bills, please contact bursar@uconn.edu.

Departments who are paying for specific charges on a student’s fee bill should pay via a Grant Advice. Grant Advices should not be used to send an award/scholarship/prize to the student’s account. Instead, those payments need to go through Financial Aid. For example, if a department pays for a student’s mandatory fees, then a Grant Advice should be processed. However, if the department pays a flat $1,000 towards a student’s fee bill, then the payment should go through Financial Aid as a scholarship or award.

Department Grant Advice Payment Instructions

Grant Advice Payment Excel Worksheet

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Wilbur Cross Building, Office of the Bursar (Main floor), 233 Glenbrook Road, Unit 4231, Storrs, Connecticut 06269-4231

Monday - Friday 8:30am - 4:30pm

Individuals who are delivering a deposit, please enter through the door on the right side of the windows into the One Stop department. Take your first left. Head straight back. Take a left through the open door that leads you back into the Office of the Bursar. The Cash Operations Window is ahead to the left.