Bursar Holds

Information/Action Required Holds

SFA SFFA

Student has been assigned the Student Financial Responsibility Agreement located in the 'To Do List' section of their Student Center.  All students are required to complete the Student Financial Responsibility Agreement.  If a student does not complete this, they cannot enroll or add courses.  

The hold will immediately be released upon completion of the Student Financial Responsibility Agreement. 

TAX SSN

Twice a year, the ITIN process is run to identify students who have no social security numbers on file or potentially incorrect SSNs.  There is no impact of this hold to the student. 

A hold is placed on the student account until they complete the Update Social Security Number Request task in the Student Administration System.  https://kb.uconn.edu/space/SAS/10946642239/Updating+Social+Security+Number+Request+Task 

ALL BDEDT

Student’s payment has been flagged by Flywire as having incomplete or incorrect information. This hold will not allow students to register or swap courses, request their official academic transcript from the Office of the Registrar or access University Recreation Services. 

Student must contact the Flywire Support team at support@flywire.com or 1-800-346-9252 to verify their payment details. Once funds are remitted to UConn, the hold will be lifted. If this is not resolved, the payment will be reversed from the student’s account within 30 days. Questions can be directed to bursar-reconciliation@uconn.edu. 

Balance Due Holds

TRN OWES

All past due balances of >$10 will have an “Academic Transcript Restricted” hold placed on their account. This hold will not allow students to request their official academic transcript from the Office of the Registrar.  

This hold is automatically removed every 15 minutes once the student makes payment.  

ANT OWES

All past due balances of >$300 will have a “No Enrollment” hold placed on their account. This hold will not allow students to register or swap courses, request their official academic transcript from the Office of the Registrar or access University Recreation Services. This hold still allows students to drop courses.  

This hold is automatically removed every 15 minutes once the student makes payment.  

ALL ADMIN

All past due balances will have an “No Enrollment, Transcript & Services” hold placed on their account right before registration for the following semester begins. This hold will not allow students to register or swap courses, request their official academic transcript from the Office of the Registrar or access University Recreation Services.  

Students who pay their past-due balance must contact the Office of the Bursar to have an administrative hold removed manually. If payment is made by personal check or e-check, the Office of the Bursar must wait 7 business days to ensure the check has cleared before lifting an administrative hold. The hold can be released sooner if the student provides additional backup showing that the check has cleared. 

ANT KFS

Student has an unpaid balance due in Kuali (KFS) not related to tuition.  This hold will not allow students to register or swap courses, request their official academic transcript from the Office of the Registrar or access University Recreation Services.   

The hold will be removed once student makes payment.  Should customer have question regarding balance, please direct to Non-Student AR team.   

Payment Plan Holds

FPA ADMIN

This service indicator is placed on a student account immediately once a student enrolls in the payment plan.   

This is a positive service indicator and has no impact on the account.  

Perkins/NFLP Borrower Holds

ALL PERK

This hold is placed on accounts with delinquent Perkins accounts.  All enrollment, official transcript generation and services are blocked.  

Direct student to either our Perkins team or the University’s billing company ECSI at https://borrower.ecsi.net/ or 888-549-3274 regarding the status of their Federal Perkins Loan or Nurse Faculty Loan.

 

ALL NFLP

This hold is placed on accounts with delinquent NFLP accounts.  All enrollment and official transcript services are blocked.   

Direct student to our Perkins team at perkinsloan@uconn.edu regarding the status of their Nurse Faculty Loan. 

PXT ADMIN

This hold is placed on accounts for Perkins/NFLP borrowers who did not complete exit counseling.  All enrollment, official transcript generation and services blocked.  

Students need to complete their Perkins Loan or Nurse Faculty Loan exit counseling by contacting the University’s billing company ECSI at 888-549-3274 or https://borrower.ecsi.net/If students have questions, please refer to our Perkins team.  

Refund Holds

NRF ADMIN

Applied to student accounts by UConn Administrators at the request of various departments (Financial aid, Athletics, Bursar, Tax etc.) and students. Prevents refunds being issued for accounts with credit balances for designated period of time. 

The hold will be removed by the appropriate administrative office once all requirements are met.  For more information, please contact the office noted within the hold.  

Collection Holds

ALL PRECOL

All past due balances will have an “No Enrollment, Transcript & Services” hold placed on their account right when they go into the start of the collections cycle. This hold will not allow students to register or swap courses, request their official academic transcript from the Office of the Registrar or access University Recreation Services.   

This hold can only be removed manually.  If payment is made by personal check or e-check, we will wait 7 business days to ensure the check has cleared before lifting the hold.  The hold can be released sooner if the student provides additional backup showing that the check has cleared.   

ALL LTR1

Past due students accounts that are included in the weekly file that is sent to the Department of Administrative Service (DAS) at the State of CT for state include tax refund offset.   

This hold can only be removed manually.  If payment is made by personal check or e-check, we will wait 7 business days to ensure the check has cleared before lifting the hold.  The hold can be released sooner if the student provides additional backup showing that the check has cleared.   

ALL AGCYK/2COLK/3COLK

Past due student account has been forwarded to a third-party collection agency - Key 2 Recovery.  This hold will not allow students to register or swap courses, request their official academic transcript from the Office of the Registrar or access University Recreation Services. 

This hold can only be removed manually.  If payment is made by personal check or e-check, we will wait 7 business days to ensure the check has cleared before lifting the hold.  The hold can be released sooner if the student provides additional backup showing that the check has cleared.   

ALL AGCYR/2COLR/2COLR

Past due student account has been forwarded to a third-party collection agency - Reliant.  This hold will not allow students to register or swap courses, request their official academic transcript from the Office of the Registrar or access University Recreation Services. 

This hold can only be removed manually.  If payment is made by personal check or e-check, we will wait 7 business days to ensure the check has cleared before lifting the hold.  The hold can be released sooner if the student provides additional backup showing that the check has cleared.   

 

 

Bursar Transcript Hold Release Request

Some bursar holds may prevent students from requesting their official transcripts. If you are blocked from requesting your official transcript due to a bursar hold and need your transcript for employment or military purposes, you may complete the Bursar Transcript Hold Release Request.

Note: form submissions will be reviewed on a case-by-case basis by the Office of the Bursar and only in certain situations will access to transcripts be granted.