Welcome to Cash Operations
Cash Operations, located on the main floor of the Wilbur Cross Building, serves as the official central depository for collecting, receipting, and processing funds from student tuition and fees, as well as funds collected by departments within the campus community. We ensure University assets are protected, accurately and timely processed, and properly reported in accordance with state and University regulations. Cash Operations also processes outgoing student refunds as well as accounts payable disbursements. Hours of operation are from 8:30a.m. to 4:30p.m., Monday-Friday.
Departmental Deposits
Cash Operations oversees departmental depositing of all incoming funds including cash, check, wire, ACH, and credit card. Our office is responsible for reconciling KFS depositing edocs to funds received in the bank and Core-CT. We also administer the annual Cash Handling Training which is required by all staff involved in their department's cash handling process. Successful completion of the training is required in order to have access to initiate depositing edocs in KFS. Below are some helpful links related to depositing and incoming departmental funds.
Depositing
Depositing Departmental Receipts
Depositing Procedures Presentation
Cash Operations and Accounts Receivable Knowledge Base
Remote Deposit Service Online (RDSO)- deposit checks from your desktop!
Credit Card
Change Funds
Change Fund Adjustment Request Form
Other
Policies
Opening a Merchant Account for Credit Card Acceptance
Short Term Advances & Change Funds
UConn Marketplace
Cash Operations manages the University's centralized credit card system, TouchNet Marketplace. Marketplace allows departments to open an online storefront to accept credit card payments securely online from their customers. In-person card options are also available. Interested in joining Marketplace? Contact marketplace@uconn.edu and we'll get you started!
Learn more about UConn Marketplace
Commonly Used Storefronts:
Pay National FDC Program Invoice
Accounts Payable Disbursements
Cash Operations processes all outgoing vendor payments for accounts payable approved invoices. We process disbursements on Tuesdays and Thursdays. All special handling checks can be picked up at our Cash Operations window located on the main floor of Wilbur Cross. Vendors can choose to receive payment by Paymode ACH, Virtual Payables, or check. For questions regarding accounts payable disbursements, please contact APDisbursements@uconn.edu.
More Information on Accounts Payable Disbursements
Incoming Student Payments
The Bursar Cashier Windows are managed by Cash Operations. We are available for walk-in customers who wish to pay their student fee bill with check Monday - Friday 8:00am - 5:00pm. We do not accept cash or credit card in-person. We also manually process all payments mailed into the University for student fee bills, including personal checks, 529 plan payments, scholarships, and third party payments. Cash Operations also processes payments sent for the fee bill by departments via grant advices in KFS.
For more information on all accepted payment methods for the fee bill, please visit the Office of the Bursar Payments page.
Student Disbursements
Cash Operations processes all outgoing student and parent plus refunds. We highly encourage students to enroll for direct deposit for their student refunds. Direct deposit refunds are processed daily and check refunds are processed on Wednesdays and mailed directly to the student's mailing address in Student Admin. We also can send student refunds via international wire if the student is not in the United States. More information on student refunds can be found on our Refunds webpage. For additional questions, please contact studentdisbursements@uconn.edu.
Escheated Disbursement Checks (Including Student Refunds)
The University of Connecticut escheats outstanding disbursement checks per Connecticut State Statute 3-62a and guidelines set by the State of Connecticut Unclaimed Property Division.
To see if you have a disbursement which has been escheated to the State of Connecticut, please visit the CT Big List.
As of today, all uncashed checks issued from 2018 and prior have been escheated to the State of Connecticut.
Departmental Grant Advices
Departments who are paying for specific charges on a student’s fee bill should pay via a Grant Advice. Grant Advices should not be used to send an award/scholarship/prize to the student’s account. Instead, those payments need to go through Financial Aid. For example, if a department pays for a student’s mandatory fees, then a Grant Advice should be processed. However, if the department pays a flat $1,000 towards a student’s fee bill, then the payment should go through Financial Aid as a scholarship or award.
Contact Us
We are located on the main floor of Wilbur Cross, behind the Bursar Cashier Windows. For deposit delivery, please enter through the Werth Institute, walk straight down and go left through the open doorway. The Cash Operations Window is ahead to the left. We are available to receive deposits Monday - Friday 8:30am - 4:30pm.
Address: 233 Glenbrook Road, Unit 4231
Storrs, Connecticut 06269-4231
Departmental Funds: cashoperations@uconn.edu
Marketplace: marketplace@uconn.edu
Student Disbursements: studentdisbursements@uconn.edu
Accounts Payable Disbursements: apdisbursements@uconn.edu