Refunds will be issued to the payment method that caused an overpayment on the fee bill. There are no exceptions to this policy. You will receive an email when your refund has been processed. It will also appear in the “Refunds” section of your fee bill in Student Admin and in the payment portal.
The beginning of the fall and spring semester, the refund button will be down until the 10th day of classes. IF you did not receive your refund, on the 11th day of classes you may login to Student Administration to request your refund. IF your refund was not issued automatically by our office before Day 10 of classes, on the 11th day of classes you may login to Student Administration to request your refund.
Financial Aid Refunds
Excess financial aid refunds will be automatically issued within 14 days of Financial Aid disbursement. You do not have to place a request for these refunds.
Direct Deposit Refunds
Direct deposit refunds will be issued Monday through Friday. We strongly encourage students to enroll in direct deposit online through their Student Administration System to avoid any delays and have access to your money faster, as the refunds are deposited directly in your bank account. To request a refund, log in to Student Admin and follow the refund request instructions.
Credit Cards Refunds
Credit card refunds are issued on Thursdays. Any credit card payment which results in a credit balance will be refunded to the originating credit card.
Paper Check Refunds
Paper refund checks will be issued on Wednesdays. Refund checks will be mailed directly to the mailing address on file in Student Administration System unless you are signed up for direct deposit. Paper Check refund requests require (3) business days to process from the time the request is received by the Office of the Bursar.
Paper check Refunds are always written out in the student’s name unless the refund is caused by excess funds from a Parent Plus loan. The refund would then go to the parent who took out the loan. While applying for the loan, parents may choose to have overpayment/refunds issued to the student instead. Parent Plus loan refunds can’t go direct deposit.
International Students & International Wire Refunds
Effective April 7, 2021, the Office of the Bursar is no longer able to mail refund checks to addresses outside of the United States. If you are expecting a refund and have an international mailing address, please either change your mailing address in Student Administration System to a U.S. address to receive a paper check refund. To enroll in direct deposit to receive your refund in your U.S. Bank account that is attached to a U.S. address or you may request your refund to be sent by international wire. The Office of the Bursar Student Disbursements team will receive your request, review your account, and approve the refund as applicable. Please allow 3 – 5 business days from when you submit your request until you see the refund reflected on your university fee bill. If you require further assistance, please contact studentdisbursements@uconn.edu
Flywire Refunds
The Office of the Bursar is happy to offer refunds to international bank accounts. When requesting a refund in your Student Admin portal, select the option “I would like a refund by international wire”. The Student Disbursements office will then email you with instructions to collect banking information if needed. Please include your email address and student ID number.
Fellowships
What is a fellowship?
Fellowships are a type of financial aid that require you to take on professional responsibilities in exchange for funding and do not need to be repaid. They are typically awarded to graduate students.
Fellowship Payments/ Refunds
Fellowships are disbursed to the fee bill and are refunded to the student by check or direct deposit once a month unless the department providing the fellowship requests a change, however, there are times when it will apply to the fee bill balance. To request fellowship off cycle, please contact studentdisbursements@uconn.edu.
Why was my fellowship removed from the fee bill?
If the fellowship is removed from your fee bill, you will need to contact One Stop at onestop@uconn.edu and or (860) 486-1111 for more information or the department that issued it.
Please note, if you are no longer eligible for the fellowship (it was removed from your fee bill) and you now have a balance, you will need to pay off the past due balance to have hold(s) removed.
No Refund Request Form
Please fill out the No Refund Hold Form to add a No Refund (NRF) Hold or to remove an existing NRF Hold from your account. The hold restricts refunds from being issued. Future overpayments will stay on the account to help pay off future balances.
529 Plan Rules Regarding Excess Distributions
529 Plan Rules Regarding Excess Distributions
If there is an excess distribution of funds the University is unable to refund the 529 plan directly. Any excess funds from a 529 plan payment will be refunded to the student. Please refer to Publication 970.pdf and consult your tax advisor or 529 plan administrator regarding the excess funds.
Special Rules and Exceptions
Special Rules and Exceptions
Credit balances based on personal check payments will be held for 7 days before a refund check is issued.
Any credit card payment which results in a credit balance will be refunded to the originating credit card.
Enrollment status must match financial aid packaging status (e.g., full-time, part-time, etc.) and the fee bill.
Refunds from international over-payments will be reviewed prior to issuing and may be returned to the original source.
Credits Paying for Future Charges
Credits Paying for Future Charges
If you have a payment that has been posted to your fee bill and there are future charges listed on your account, the payment will be applied towards those charges before any refund can be issued.
For example, if you have a credit balance on your Fall 2020 fee bill, and your Spring 2021 fee bill has already been released, the credit will apply to your Spring 2021 fee bill charges first before a refund can be issued.
If the money is applied towards the Spring 2021 charges, and if you are relying on financial aid to pay the remaining balance, you must wait for the spring financial aid to disburse before a refund can be issued.
Refunds Issued in Error
Refunds Issued in Error
In the event that the Office of the Bursar issues you a refund in error, the University reserves the right to reclaim such funds.
Escheated Refunds
Escheated Refunds
If you have an un-cashed refund check, we are required to forward these outstanding funds to the State Treasurer as unclaimed property.
To see if you have a refund which has been escheated to the State of Connecticut please visit the CT Big List.
As of today all uncashed refunds from 2018 and prior have been escheated to the State of Connecticut.