Information/Action Required Holds
SFA
Student has been assigned the Student Financial Responsibility Agreement and 1098-T Consent Hold located in the ‘Action List’ section of their Student Center. All students are required to complete the Student Financial Responsibility Agreement and the 1098-T Consent. If a student does not complete the hold, they cannot enroll or add courses.
For more information regarding the hold, please visit: Student Financial Responsibility Agreement/1098T Consent and SF Responsibility Agreement.pdf.
The hold will immediately be released upon completion of the Student Financial Responsibility Agreement/ 1098-T Consent.
TAX SSN
Twice a year, the ITIN process is run to identify students who have no social security numbers on file or potentially incorrect SSNs. There is no impact of this hold to the student.
A hold is placed on the student account until they complete the Update Social Security Number Request task in the Student Administration System. https://kb.uconn.edu/space/SAS/10946642239/Updating+Social+Security+Number+Request+Task
ALL BDEDT
Student’s payment has been flagged by Flywire as having incomplete or incorrect information. Students with this hold will not be able to register or swap courses nor access UConn Recreation Services until their financial obligations or compliance with rules and regulations have been fulfilled.
Student must contact the Flywire Support team at support@flywire.com or 1-800-346-9252 to verify their payment details. Once funds are remitted to UConn, the hold will be lifted. If this is not resolved, the payment will be reversed from the student’s account within 30 days. Questions can be directed to bursar-reconciliation@uconn.edu.
Balance Due Holds
TRN OWES
All past due balances $10 or greater will have an “Academic Transcript Restricted” hold placed on their account. The hold still allows students to enroll in courses and access UConn Recreation Services.
If you are blocked from requesting your official transcript due to a Bursar Hold and need your transcript, you may complete the Bursar Transcript Hold Release Request.
This hold is automatically removed every 15 minutes once the student makes payment.
ANT OWES
All past due balances $300 or greater will have a “No Enrollment and Academic Transcript Restricted” hold placed on their account. This hold still allows students to drop courses. Students with this hold will not be able to register or swap courses nor access UConn Recreation Services until their financial obligations or compliance with rules and regulations have been fulfilled.
If you are blocked from requesting your official transcript due to a Bursar Hold and need your transcript, you may complete the Bursar Transcript Hold Release Request.
This hold is automatically removed every 15 minutes once the student makes payment.
ALL ADMIN
All past due balances $2,000 or greater will have a “No Enrollment” hold placed on their account right before registration for the following semester. Students with this hold will not be able to register or swap courses nor access UConn Recreation Services until their financial obligations or compliance with rules and regulations have been fulfilled.
Students who pay their past-due balance must contact the Office of the Bursar to have an ALL Admin Hold removed manually. If payment is made by personal check or e-check, the Office of the Bursar must wait 7 business days to ensure the check has cleared before lifting an administrative hold. The hold can be released sooner if the student provides additional backup showing that the check has cleared.
ANT KFS
Student has an unpaid balance due in Kuali (KFS) not related to tuition. Students with this hold will not be able to register or swap courses nor access UConn Recreation Services until their financial obligations or compliance with rules and regulations have been fulfilled.
For more information regarding the balance, contact: Accounts Receivable | Office of the Bursar (uconn.edu)
The hold will be removed once student submits payment.
Payment Plan Holds
FPA ADMIN
This service indicator is placed on the students account immediately once a student enrolls in the payment plan.
This is a positive service indicator and has no impact on the account.
FCM ADMIN
For students in collections only, this service indicator is placed on a student’s account immediately once a student enrolls in the payment plan. This is a positive service indicator and has no impact on the account.
For more information regarding Flywire Collection Payment Plans, please visit: Collections Office
Perkins/NFLP Borrower Holds
ALL PERK
This hold is placed on delinquent Perkins accounts. Students with this hold will not be able to register for courses, access official transcript or access UConn Recreation Services until their financial obligations or compliance with rules and regulations have been fulfilled.
If you are blocked from requesting your official transcript due to a Bursar Hold and need your transcript, you may complete the Bursar Transcript Hold Release Request.
For more information regarding the status of your Federal Perkins Loan or Nurse Faculty Loan, please contact a member of the Perkins team or the University’s billing company ECSI: UConn Federal Perkins Loan Office
ALL NFLP
This hold is placed on accounts with delinquent NFLP accounts. Students with this hold will not be able to register for courses, access official transcript or access UConn Recreation Services until their financial obligations or compliance with rules and regulations have been fulfilled.
If you are blocked from requesting your official transcript due to a Bursar Hold and need your transcript, you may complete the Bursar Transcript Hold Release Request.
For more information regarding the status of your Nurse Faculty Loan, please contact a member of the Perkins team or the University’s billing company ECSI: UConn Federal Perkins Loan Office
PXT ADMIN
This hold is placed on accounts for Perkins/NFLP borrowers who did not complete exit counseling. Students with this hold will not be able to register for courses, access official transcript or access UConn Recreation Services until their financial obligations or compliance with rules and regulations have been fulfilled.
If you are blocked from requesting your official transcript due to a Bursar Hold and need your transcript, you may complete the Bursar Transcript Hold Release Request.
Students need to complete their Perkins Loan or Nurse Faculty Loan exit counseling by contacting the University’s billing company ECSI at 888-549-3274 or https://borrower.ecsi.net/. If students have questions, please refer to our Perkins team.
Refund Holds
NRF ADMIN
Applied to student accounts by UConn Administrators at the request of various departments (Financial aid, Athletics, Bursar, Tax etc.) and students. Prevents refunds being issued for accounts with credit balances for designated period of time.
The hold will be removed by the appropriate administrative office once all requirements are met. For more information, please contact the office noted within the hold.
Collection Holds
ALL PRECOL
All past due balances will have an “No Enrollment” hold placed on their account right when they go into the start of the collections cycle. Students with this hold will not be able to register for courses, access official transcript or access UConn Recreation Services until their financial obligations or compliance with rules and regulations have been fulfilled.
If you are blocked from requesting your official transcript due to a Bursar Hold and need your transcript, you may complete the Bursar Transcript Hold Release Request.
This hold can only be removed manually. If payment is made by personal check or e-check, we will wait 7 business days to ensure the check has cleared before lifting the hold. The hold can be released sooner if the student provides additional backup showing that the check has cleared.
ALL LTR1
Past due students accounts that are included in the weekly file that is sent to the Department of Administrative Service (DAS) at the State of CT for state include tax refund offset.
This hold can only be removed manually. If payment is made by personal check or e-check, we will wait 7 business days to ensure the check has cleared before lifting the hold. The hold can be released sooner if the student provides additional backup showing that the check has cleared.
ALL AGCYK/2COLK/3COLK
Past due student account has been forwarded to a third-party collection agency - Key 2 Recovery. Students with this hold will not be able to register for courses, access official transcript or access UConn Recreation Services until their financial obligations or compliance with rules and regulations have been fulfilled.
If you are blocked from requesting your official transcript due to a Bursar Hold and need your transcript, you may complete the Bursar Transcript Hold Release Request.
This hold can only be removed manually. If payment is made by personal check or e-check, we will wait 7 business days to ensure the check has cleared before lifting the hold. The hold can be released sooner if the student provides additional backup showing that the check has cleared.
ALL AGCYR/2COLR/2COLR
Past due student account has been forwarded to a third-party collection agency - Reliant. Students with this hold will not be able to register for courses, access official transcript or access UConn Recreation Services until their financial obligations or compliance with rules and regulations have been fulfilled.
If you are blocked from requesting your official transcript due to a Bursar Hold and need your transcript, you may complete the Bursar Transcript Hold Release Request.
This hold can only be removed manually. If payment is made by personal check or e-check, we will wait 7 business days to ensure the check has cleared before lifting the hold. The hold can be released sooner if the student provides additional backup showing that the check has cleared.
Bursar Transcript Hold Release Request
Some Bursar holds may prevent students from requesting their official transcripts. If you are blocked from requesting your official transcript due to a Bursar hold, you may complete the Bursar Transcript Hold Release Request.