Refunds

EFFECTIVE APRIL 2026, REFUNDS ARE PROCESSED THROUGH FLYWIRE.

EXPECT TO RECEIVE EMAIL COMMUNICATION FROM FLYWIRE ABOUT YOUR REFUNDS.

Standard Refunding Process

Refunds from financial aid overpayments are automatically issued within 14 days of the aid posting to the fee bill.  These refunds do not need to be requested and are processed daily.  This includes monthly fellowship stipends.

Refunds from all other payment methods are processed at the end of the spring semester.

Note: Refunds cannot be issued if there is a No Refund (NRF) Hold on the account.  If you are expecting a refund but did not receive it, please review your account for NRF holds and review the detail for more information.

Refund Policies

Refunds are always issued to the student unless they are resulting from a Parent Plus Loan.

Refunds are processed based on the account information current at the time of issuance.  Changes in circumstances may affect your eligibility for a refund.  Such changes may include, but are not limited to, withdrawal from the University, adding/dropping courses, or a reduction in your aid.  If your eligibility for the refund changes, you may need to repay the funds.

In the event a refund is issued in error, the University reserves the right to reclaim the funds.

Refunds for excess financial aid cannot be issued until your financial aid is fully disbursed and is shown in the "Credits" section of your fee bill.  Enrollment status must match financial aid packaging status before a refund will be released (e.g., full-time, part-time, etc.).

Credit balances from the fall semester will automatically roll forward to winter and/or spring fee bills.  If you require a refund for fall credit balances, you must submit a request by November 1. Spring credit balances will be processed in April unless requested sooner.

Any debit/credit card payments resulting in a credit balance will be refunded back to the originating card.

Any international wire payments resulting in a credit balance will be refunded back to the originating bank account.

The University is unable to return funds to a 529 plan directly.  Any excess funds from a 529 payment will be refunded to the student.  Please refer to IRS Publication 970 and consult your tax advisor or 529 plan administrator with questions.

The University is required to escheat checks to the Connecticut Treasurer’s Office as unclaimed property if they are outstanding for at least 3 years.  For example, checks issued in 2026 that remain uncashed will be escheated after 12/31/2029.  To see if you have a refund that has been escheated to the State of Connecticut, please visit the CT Big List.  Payees must request funds from State of Connecticut Unclaimed Property once the check has been escheated.  The University cannot reissue the refund.

If a student leaves the University, a refund cannot be issued until any return of financial aid is completed.  Private scholarships will also be reviewed and may need to be returned to the scholarship company.

Requesting a Refund

Only refunds resulting from non-financial aid sources need to be requested if you require the funds before the end of the academic year.

For fall credit balances, you must submit a refund request before November 1.  Otherwise, the credit balance will automatically apply to the next term fee bill.

For spring credit balances, refunds are automatically processed in April.  A refund request can be submitted if funds are needed sooner.

Students can submit a refund request through Student Admin.  Parent Plus Loan refunds are always automatically refunded and do not need to be requested.

Refund Methods

eRefunds

The quickest way to receive your refund is through eRefunds.  We strongly encourage students, and Authorized Users who receive Parent Plus Loan refunds, to enroll for eRefunds in Flywire.

If you are not enrolled for eRefunds when a refund is initiated, you will receive an email from Flywire prompting you to enroll. You have until 4:00pm the following day to enroll for eRefunds.  Otherwise, the refund will be processed as a paper check.

Paper Check Refunds

Refunds will be issued as a paper check if the receiving party is not enrolled for eRefunds.  Refund checks are mailed directly to the mailing address on file.  For students, this is their mailing address in Student Admin. Students can update their mailing address in Student Admin.  For Parent Plus Loan refunds, the check will be mailed to the address on file for the loan.

Note: if you are not enrolled for eRefunds when a refund is initiated, you will receive an email from Flywire prompting enrollment by 4:00pm ET the following day.  If no action is taken, a paper check will be issued.

Credit Card Refunds

Any credit card payment which results in a credit balance will be refunded to the originating credit card. Credit card refunds are issued on Thursdays.

International Wire Refunds

Any international wire payment which results in a credit balance will be refunded to the originating bank account.  Wire refunds are processed on Fridays.

International Refunds

eRefunds can only go into a U.S. bank account and paper check refunds can only be mailed to U.S. addresses. If you do not have a U.S. bank account or a U.S. mailing address, you can request a refund to be sent via international wire by emailing studentdisbursements@uconn.edu.  Please include your 7-digit student ID number in the email.  Additional processing time is required to send the refund as international wire.

Refund Communications – Student Admin & Flywire

You will receive two emails when your refund has been initiated. One email will be from Student Admin and the other email will be from Flywire.  If you have not already enrolled for eRefunds, the email from Flywire will prompt you to log in and enroll by 4:00pm the following day. The refund will also appear in the "Refunds" section of your fee bill in Student Admin and in Flywire.

Parent Plus Loan Refunds

Parent Plus Loan refunds are issued to the parent who took out the loan, unless the parent elected for excess funds to be issued to the student instead during the loan application process.

Authorized Users can sign up for eRefunds to receive their Parent Plus Loan refund directly to their bank account.  To enroll, log into your Flywire account and click on the eRefunds tab.  You will need to enter your zip code and last four digits of your SSN.  These must match what is on file for your loan.  Otherwise, a paper check will be issued and sent to the address on file for the loan.  To update the address, please contact One Stop Student Services.

If the parent receiving the Parent Plus Loan is not an authorized user, the refund will be automatically processed as a paper check.  Sign up now to be an Authorized User.

No Refund Request Form

If you would like to hold funds on your account to pay future charges, please submit a No Refund Hold Form to add a No Refund (NRF) Hold to your account. The hold restricts refunds from being issued.

Additional Questions?

Visit our Refunds FAQs for more information.