Office of the Bursar

The Non Student Accounts Receivable Office performs various functions for the University, some of the most commonly performed duties are:

• Bills of all non-student related charges rendered by the University, including processing invoices to external customers and faculty/staff receivables.
• Processes all incoming payments for KFS invoices, including check, Marketplace, ACH, and Core-CT.
• Processes State of Connecticut Transfer Invoices to invoice other State of Connecticut agencies through the Core-CT Billing System (where the University is the creditor).
• Collaborates and provides assistance to university departments in order to charge their customers for goods and/or services provided by the University. This includes brief training sessions with KFS end-users or departmental administrative staff to familiarize themselves with the KFS Accounts Receivable Module and its functionality, specifically, creating new customers, posting customer invoices and entering customer credit memos.
• Provides KFS end-users with helpful documentation/handouts to become more efficient at using KFS.
• Interacts with university departments and their customers regarding customer account inquiries/balances due to the University.
• Forwards quarterly statements to customers with balances due.
• Forwards past due customers dunning letters requesting payment.
• Places past due customer accounts with an outside collection agency.

Policies

State of CT Management of Receivables Policy

University Invoicing Policy 

Resources

Tax Considerations for Departments

Questions about Marketplace (Cash Operations)

Reference

Non-Student AR KFS eDoc Description Conventions

Collections Timeline

Departments Invoicing Outside KFS

Invoice Upload Guidelines

Please find us on the Cash Operations page.